The Poly University – School of Nurse M-Health Mobile Apps and System
A mobile health platform for PolyU School of Nursing that helps field workers record elderly-care visits and health observations while nurses review centralised information, Omaha System scores and alerts to coordinate follow-up care.
The challenge
Understanding the real problem
The project needed to connect community-based health checks with clinical oversight. Field workers required a practical mobile workflow, while nurses needed consistent records, visit visibility and timely alerts without relying on fragmented manual communication.
The approach
Designed around people and operations
i2 translated the research and service workflow into connected mobile and web experiences. Visit scheduling, GPS-supported tracking, health records, Omaha System scoring, reminders and escalation paths were designed around the work of field staff and nurses.
The solution
A system built to keep working
The platform centralises visit and health information, helps field workers complete structured checks and gives nurses a clearer view of progress, risk and follow-up needs. Automated records and alerts support more coordinated elderly care.
Structured visit workflow
Scheduling, visit tracking and health-check tasks guide field workers through consistent community-care activity.
Omaha System records
Health observations and scores are organised using the Omaha System for structured review and follow-up.
Central nursing view
Nurses can review records, goals, reminders and visit progress through a central platform.
Alerts and communication
Automated alerts, video and messaging features help surface urgent needs and coordinate service responses.
Measured outcomes
Useful change, shown clearly
The existing project description states that the pilot improved coordinated care for more than 200 seniors.
Inside the work
Interfaces and moments that matter
Responsible delivery
Trust is part of the architecture
Accessibility and inclusion
The mobile-first workflow uses structured tasks and clear progress states for field use, while the central web system presents records and alerts for clinical review across common devices.
Responsible AI and data
Automated alerts support prioritisation but do not replace clinical judgement. Nurses remain responsible for reviewing information, coordinating follow-up and deciding how to respond.
Case study Q&A
What organisations often ask
What does the PolyU m-health platform do?
It connects field-based elderly health checks with a central system where nurses can review records, scores, visits and follow-up needs.
How is the Omaha System used?
Health observations and scores are recorded in a structured form to support consistent assessment and follow-up.
Can the platform track community visits?
Yes. Scheduling and GPS-supported visit tracking help teams coordinate field activity and record progress.
Do automated alerts replace a nurse's decision?
No. Alerts surface information for review; nurses retain responsibility for clinical judgement and follow-up actions.
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