Counseling & Social Services
Extend Your Care Beyond Office Hours.
Empower your social workers with AI agents that triage crises, automate documentation, and personalize recovery journeys—securely and locally.
03:14 AM
"I feel hopeless..."
09:00 AM
Case Summary Ready
Priority: High
The Challenge
Your mission is healing, but your reality is paperwork. With caseloads rising and manpower shrinking, how do you ensure no cry for help goes unanswered?
Admin Time
Of professional social worker time is consumed by documentation required by the SWD.
Counselor Ratio
The severe bottleneck in qualified professionals leads to missed intervention opportunities.
Mission Agents for NGO Social Services
Empathy Triage Agent
A 24/7 first-responder that lives on the NGO's website and WhatsApp channel. Unlike a standard FAQ bot, this agent uses advanced NLP to perform initial psychosocial assessments. If risk is imminent, it triggers an immediate SMS alert to the on-call crisis team.
Confidentiality is Our Core Code.
Unlike public cloud AI, i2co's agents operate on your private, sovereign infrastructure. Client data never leaves Hong Kong, ensuring full compliance with PDPO and SWD standards.
- Local Hosting & Processing
- End-to-End Encryption
- Audit-Ready Access Logs
Impact & ROI
Based on the ELC "Smart i-Change" gambling counseling platform.
Availability Achieved
Reduced Documentation Time
Youth Engagement via Digital
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