Client
The Evangelical Lutheran Church of HK (ELCHK)
Deliverables
UX and Online Branding Design
Responsive Website Development
Content Management System (Drupal CMS)
Chatbot Setup & Integration
Case Management
Survey forms Management and Reporting
Year
2021
Overview
In this project, we have worked with The Evangelical Lutheran Church of HK (ELCHK) and The Ping Wo Fund, to develop a chatbot system for providing different advice to people who are addicted to gambling.
The operation time of the chatbot is 7×24 daily, therefore end-users could get responses or advice from time to time. For the backend agent, the management console allows them to take over the conversation with the end-users, to provide a better service for the users.
Inside the work
Interfaces and moments that matter
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